Frequently Asked Questions

SurePlugins is a curated store of high-performance web plugins, developer packages, backend scripts, and dashboard templates designed to optimize loading speeds, SEO, and application setup. We build tools for multiple stacks including WordPress, Laravel, Node.js, CodeIgniter, and HTML.

Yes, our PHP and JavaScript scripts, Laravel packages, and HTML templates include fully commented, clean source code. You are free to customize the code to fit your client projects or personal requirements, subject to our license terms.

Currently, we focus entirely on maintaining and improving our core product and scripts catalog. We do not offer bespoke development services, but we actively listen to feature requests and incorporate popular ideas in our changelogs.

All purchases, recurring subscriptions, licensing operations, and billing accounts are handled securely through Freemius, our merchant of record. Freemius is fully PCI-DSS compliant and supports major credit cards, debit cards, and PayPal.

Yes, you can manage your subscription easily by logging into the My Account portal. You will find self-service actions to cancel renewals, upgrade plans, download VAT invoices, or manage licenses. Your plugins and scripts remain active until the end of the billing period.

We offer a 14-day money-back refund guarantee if the script or plugin doesn't perform to your expectations or if you run into configuration conflicts we cannot resolve. Simply reach out via the Support page to request a refund.

If your subscription expires or is canceled, you can continue using the last version of the script or plugin you downloaded. However, you will lose access to automatic updates, security patches, new package builds, and premium customer support.

We support a wide array of backend and frontend technologies. Our products are labeled by platform, including WordPress plugins, PHP libraries, Laravel packages, Node.js/Next.js microservices, CodeIgniter components, and responsive HTML templates.

Absolutely not. Our primary focus is speed and efficiency. All scripts are built with clean code patterns, minimal resource allocation, strict DB queries, and lightweight memory profiles. They are optimized to improve performance, not drag it down.

For WordPress plugins, updates are managed directly in your WP dashboard. For standalone PHP scripts, Laravel packages, and Node modules, you can fetch update files by logging into the My Account portal or binding your key to composer/npm repository packages.